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Return-Policy
Return & Exchange Policy
MAIZI-China wholesale pet products and dog accessories supplier prides ourselves in designing and producing high quality items and we hope that you will be pleased with your order. There are occasions where a return or exchange may be necessary.
Period:
All returns and exchanges must be received by MAIZI-China wholesale pet products and dog accessories supplier within two hundreds (200) days of shipment to you. All returns and exchanges on sample order or small order must be received by MAIZI-China wholesale pet products and dog accessories supplier within one hundreds (100) days of shipment to you.
Prohibited Returns or Exchanges:
The following items may not be returned or exchanged:
Customized Sample
Sample order of less than 10 pieces and presents
Fees:
Unopened Exchanges: No fees will be charged but the cost of shipping will apply.
All items returned to us new, unopened, and in their original, undamaged packaging may be exchanged, free of charge, for another item. Only the first exchange is free. Customer pays for shipping back to us, and we will ship the exchanged item back to you but shipping fees apply. All Other Exchanges: 15% restocking fee and shipping cost will apply.
If you return the items of an order that have been used, opened, and/or damaged in any way, MAIZI-China wholesale pet products and dog accessories supplier reserves the right to allow an exchange, and to charge a 15% restocking fee, or to refuse an exchange of the order.
If you have any question, kindly Contact Us
Information provided by MAIZI-China wholesale pet products and dog accessories supplier, take your time to check the pet products and dog accessories with wholesale prices.